Values Are Important In Life!

Today my son came crying to me and narrated an incident. He mentioned that he along with his friends were plucking the flowers. When the guard caught them, his friends told lies and my son spoke the truth. He got scolded while his friends scaped.

He questioned us as to why he should practice honesty

That is when I narrated him an incidence to him of my childhood days. I was 10-year-old boy, one day when I got up in the morning, I noticed a few cops who had come to my neighbourhood to apprehend the owner of the house

This experienced shocked us. I enquired with my father and he informed me that a person was visiting my father’s shop and tried to persuade him to buy adulterated oils

Without any thought my father refused to buy it but my neighbour who had a shop just near to our shop had bought the inferior quality of oils and had made money abundantly. 

He was caught by the police on that day. With that incident,my father taught a valuable lessons to his all children that honesty always pays back to us with pride and respect

We should always be honest and respect our jobs

We were relieved and our son got convinced about the importance of values in our life

~K.K

Lessons of The Year

We have just come to the end of last financial year. The year was abundant with challenges and has impacted us with some valuable lessons.

It was my the first year of handling the  automotive accounts of the companies like  TVS Motors & Honda Motor Scooters. 

When the automotove industry significantly accelerated the production, we faced the challenge of capacity constraint of intermediate processing of steel at our plant.

That propelled to think as to how the customer could be better served in those difficult times. 

That challenged me to identify a local service centre which happened to be our customer in another business vertical. He was able to offer some free capacity 

With collaboration of the technical team, we assessed the facility and found that it met the standard of our customers. 

Now we celebrate our accomplishment that we were able to build the local processing centre thereby not just meeting customers' requirement but also delighting them

My learnings from this initiative:

1.  Investment in relationship is cardinal importance in business. 

On earlier occassion, when I had handled that customer satisfactorily, he was ready to extend support when we needed it of him.

2.  Tough times can be stepping stone for innovation and solution

3.  Always be optimistic for every problem that we encounter